## 1. Data Controller
This Privacy Policy explains how **Optimum Dental** (“we”, “our”, or “the Clinic”) collects, uses, and protects personal data through our website.
As a healthcare provider, we process personal data in accordance with:
* Turkish Personal Data Protection Law No. 6698 (KVKK)
* General Data Protection Regulation (GDPR) for international patients
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## 2. Personal Data We Collect
We may collect and process the following personal data:
### Identity Information
* Name and surname
* Date of birth
* Passport or ID information (for treatment planning)
### Contact Information
* Phone number
* Email address
* Country of residence
### Health Information (Special Category Data)
* Medical history
* Dental treatment information
* X-rays and clinical images
* Photographs submitted for consultation
* Treatment requests or complaints
### Technical Data
* IP address
* Browser type
* Website usage behavior via cookies and tracking technologies
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## 3. Purpose of Processing Personal Data
Your personal data may be processed for the following purposes:
* Creating and managing appointments
* Providing online consultation services
* Planning and delivering dental treatments
* Communicating treatment processes
* Managing pre-treatment evaluations
* Complying with legal obligations
* Improving website performance and patient experience
* Conducting marketing activities only with explicit consent
Health-related personal data is processed strictly for medical diagnosis, treatment, and healthcare services.
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## 4. Legal Basis for Processing
We process personal data based on:
* Your explicit consent
* Legal obligations under healthcare regulations
* Necessity for medical diagnosis and treatment
* Legitimate interests of the Clinic, provided that fundamental rights are not harmed
Special category health data is processed only with your explicit consent or where permitted under applicable healthcare laws.
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## 5. Data Sharing
Your personal data may be shared with:
* Authorized healthcare professionals
* Laboratories and medical service providers
* Legal authorities when required
* IT and hosting service providers for website infrastructure
Your data will never be sold or shared with third parties for commercial purposes.
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## 6. International Data Transfers
As we provide services to international patients, your personal data may be transferred outside of Turkey in accordance with KVKK and GDPR provisions, ensuring adequate safeguards are in place.
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## 7. Data Retention Period
Your personal data will be stored for the duration required by healthcare legislation and will be securely deleted, destroyed, or anonymized once the legal retention period expires.
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## 8. Your Rights
You have the right to:
* Learn whether your personal data is processed
* Request access to your data
* Request correction of inaccurate data
* Request deletion or destruction
* Object to processing under certain conditions
* Withdraw consent at any time
Requests can be submitted via:
Email: [[info@optimumdental.com](mailto:info@optimumdental.com)]
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## 9. Cookies
Our website uses cookies and tracking technologies to enhance user experience and analyze website traffic. You may manage cookie preferences through your browser settings.
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## 10. Contact
**Optimum Dental**
[Clinic Address]
Email: [[info@optimumdental.com](mailto:info@optimumdental.com)]
Phone: [+90 XXX XXX XX XX]
